This Privacy Policy explains how BoldMind Planner (“BoldMind”, “we”, “us” or “our”) handles personal information when you use the BoldMind application, website and related services (“Services”).
Launch note: This policy must be kept aligned with BoldMind’s actual data practices and service providers. Add a dedicated privacy contact before commercial launch.
1. Information we may collect
We may collect account/profile information such as name, email, country, time zone and preferences; authentication and subscription information; and content you choose to enter, including plans, calendar entries, goals, tasks, habits, meals, grocery items, budgets, expenses, notes and reflections. We may also process device/browser type, operating system, IP address, feature usage, error/diagnostic data and security logs.
2. How we use information
We use information to provide and personalise the Services; save and synchronise planner data; authenticate accounts; operate trials and subscriptions; generate requested PDF or data exports; provide reminders; maintain security; prevent abuse; troubleshoot; understand performance; provide support; comply with law; and improve BoldMind.
3. Legal bases
Where UK GDPR or EU GDPR applies, legal bases may include performance of a contract, legitimate interests such as securing and improving the Services, consent where required, and compliance with legal obligations. Where we rely on consent, it may be withdrawn as permitted by law.
4. Payments and subscriptions
Payments may be processed by a third-party payment provider. BoldMind should not store full payment-card details. Payment providers may process payment and billing information under their own privacy terms. We may retain subscription records needed to operate the service and meet legal obligations.
5. Service providers
We may use vetted providers for hosting, databases, authentication, storage, analytics, communications, error monitoring, payments and infrastructure. They may process information as necessary to provide their services, subject to appropriate safeguards.
6. Sharing
We do not sell personal information. We may share information with service providers acting on our behalf; where you direct us to share or export it; to protect users, BoldMind or others; in a legitimate business transaction; or where required by law.
7. International transfers
Some providers may process information outside your country. Where required, appropriate transfer safeguards may include adequacy regulations/decisions or approved contractual protections.
8. Retention
We retain information for as long as reasonably necessary to provide the Services, maintain legitimate security/business records, resolve disputes and satisfy legal requirements. When no longer required, information should be deleted or anonymised securely.
9. Your rights
Depending on location, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent and complain to a data-protection authority. UK users may complain to the Information Commissioner’s Office. Legal exceptions may apply.
10. Account and data deletion
BoldMind is intended to provide account and data-management controls. Users may request deletion of their account and associated personal data. Certain records may be retained where required for legal, fraud-prevention, security or financial-record obligations.
11. Security
We use reasonable technical and organisational measures designed to protect information, including encrypted network connections, access controls, authentication protections and appropriate database permissions. No online system can guarantee absolute security.
12. Financial information
BoldMind’s budgeting and expense features are personal organisation tools and do not provide financial, investment, tax or accounting advice.
13. Children
BoldMind is not intended for children below the minimum age permitted to consent to use of the Services under applicable law. We do not knowingly seek to collect children’s personal information contrary to applicable requirements.
14. Communications
We may send essential communications about accounts, security, subscriptions and material service changes. Optional reminders or marketing communications will be subject to applicable choices and consent requirements.
15. Changes
We may update this Privacy Policy as BoldMind evolves. For material changes, we will provide appropriate notice and update the effective date.
16. Contact
For privacy questions, access requests or deletion requests, use the official support/privacy contact displayed in the BoldMind application or website. A dedicated privacy email or postal contact should be added here before commercial launch.